Terms of Service

Effective date: August 12, 2026

These Terms of Service govern your use of websites, landing pages, forms, and online services operated by Carolina Housing Solutions, LLC (“Carolina Housing Solutions,” “we,” “us,” or “our”). By using these services, you agree to these terms. If you do not agree, please do not use the services.

Website Information

Website content is provided for general informational purposes. It is not a final design, engineering determination, construction agreement, financing commitment, warranty, or guarantee that a particular lift or elevator can be installed in your home.

Planning-Visit Requests

Submitting a form requests contact from our team; it does not create or confirm an appointment. A Home Elevator Planning Visit is confirmed only after you speak with our team and mutually agree on a date and time. We may decline or reschedule a request based on service area, property suitability, scheduling, safety, or other business considerations.

Estimates, Pricing, and Timelines

Any prices, ranges, financing references, or timelines shown online are estimates for general planning only. Actual pricing and timing depend on the property, product, permits, inspections, site conditions, construction scope, selections, availability, and a written agreement. Only a signed written contract establishes the final scope, price, schedule, payment terms, warranties, and responsibilities.

Communications

When you provide contact information, you authorize us to respond about your inquiry, appointment, or project. Marketing email or text messages are sent only as permitted by law and according to the consent you provide. Consent to marketing messages is not a condition of purchase. Message frequency varies; message and data rates may apply. Reply STOP to opt out of marketing texts or HELP for help.

Acceptable Use

You agree not to misuse the website, submit false or unlawful information, interfere with site operation, attempt unauthorized access, introduce malicious code, scrape content in violation of law, or use the services to infringe another person’s rights.

Intellectual Property

Unless otherwise stated, website text, design, branding, graphics, and original content are owned by or licensed to Carolina Housing Solutions and are protected by applicable intellectual-property laws. Manufacturer names, product names, and trademarks belong to their respective owners. No license is granted except the limited right to use the website for personal, noncommercial informational purposes.

Third-Party Services and Links

Our website may link to or use services operated by third parties, including scheduling, analytics, financing, communications, mapping, advertising, manufacturers, and social platforms. We are not responsible for third-party content, availability, security, or privacy practices. Your use of third-party services may be governed by separate terms.

Disclaimer

The website and online services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim implied warranties regarding website operation, accuracy, availability, merchantability, fitness for a particular purpose, and noninfringement. Nothing in these terms limits warranties expressly provided in a signed customer agreement.

Limitation of Liability

To the fullest extent permitted by law, Carolina Housing Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of, or inability to use, the website. Our total liability for a website-related claim will not exceed the amount, if any, you paid specifically to use the website. These limitations do not apply where prohibited by law.

Indemnification

You agree to indemnify and hold harmless Carolina Housing Solutions and its owners, employees, and service providers from claims arising from your unlawful misuse of the website or your violation of these terms.

Governing Law

These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Any dispute relating solely to website use will be brought in a court of competent jurisdiction in North Carolina, unless applicable law requires otherwise.

Changes

We may update these terms periodically. The effective date above shows when they were last revised. Continued use after an update constitutes acceptance of the revised terms.

Contact Us

Carolina Housing Solutions, LLC
40 Odell School Road, Concord, NC 28027
Phone: 704-397-4559
Email: [email protected]

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